FAQ

What is Kojic Acid?

Kojic Acid is a skincare ingredient that helps improve the appearance of uneven skin tone, dark marks, and dull-looking skin. With consistent use as part of a regular skincare routine, it can help promote a brighter, more radiant-looking complexion.

How long does it take to see results?

Everyone's skin is unique, so results may vary. With consistent use, many people notice visible improvements within 4–8 weeks. For the best results, use Skin Harmony products as directed and apply sunscreen daily to help protect your skin.

Can I use Skin Harmony products every day?

Yes. Most of our products are suitable for regular use. We recommend following the instructions on each product:

  • Kojic Acid Soap: Once or twice daily, depending on your skin's tolerance.
  • Kojic Acid & Turmeric Body Scrub: 2–3 times per week.

If irritation occurs, reduce the frequency of use or discontinue use if necessary.

Can I use all the products together?

Yes! Our products are designed to complement one another as part of a complete skincare routine.

Recommended Routine

Morning

  • Kojic Acid Soap
  • Serum
  • Moisturiser
  • Broad-spectrum sunscreen

Evening

  • Kojic Acid Soap
  • Serum
  • Moisturiser

2–3 Times Per Week

  • After cleansing, use the Kojic Acid & Turmeric Body Scrub.

Are your products suitable for all skin types?

Our products are formulated to suit most skin types. However, because every person's skin is unique, we recommend performing a patch test before first use, especially if you have sensitive skin. If irritation occurs, discontinue use.

Do I need to wear sunscreen when using Kojic Acid products?

Yes. We recommend applying a broad-spectrum sunscreen every morning while using products containing Kojic Acid. Daily sun protection helps maintain your results and protects your skin from UV damage.

Do you ship throughout South Africa?

Yes! We proudly deliver nationwide.

Orders are typically processed within 1–3 business days, with delivery taking approximately 2–7 business days, depending on your location.

Once your order has been dispatched, you'll receive a confirmation email or WhatsApp message with your tracking number so you can monitor your delivery.

Are your products cruelty-free?

Yes. Skin Harmony is committed to ethical skincare. Our products are cruelty-free and are not tested on animals.

Need More Help?

If you have any questions about our products or your order, our friendly customer support team is always happy to assist. We're here to help you enjoy the best possible Skin Harmony experience.