Returns Policy

At Skin Harmony, your satisfaction is important to us.

Returns

Due to the nature of skincare products, we can only accept returns on items that are:

• Unopened and unused
• In their original packaging
• Returned within 7 days of delivery

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order.

To help us resolve the issue quickly, please include:

• Your order number
• Clear photos of the product and packaging

Refunds

Once your return has been approved, your refund will be processed to your original payment method within 7–14 business days.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or offer refunds on opened or used skincare products, unless the product is faulty or was sent in error.

Thank you for choosing Skin Harmony. We're committed to providing quality products and excellent customer service.